Let us help you with some frequently asked questions
Written by d2msadmin on September 19, 2014
1. Are you available on the date of our event?
2. How far in advance do I need to book?
Contact us and reserve your booth as soon as you have a date. Dates tend to fill up fairly quickly. Even if it’s last minute, call as soon as possible.
3. How big is your photo booth?
The booth measures 5 1/2 ft. x 5 1/2 ft. x 8 ft. You can fit well over 10 people in for loads of FUN!!!
4. What does unlimited photos mean?
Whether it be 1 person or 10, every person in the booth for a session gets a photo strip and one photo strip goes into the memory book.
5. Can I see a picture of your photo booth?
Certainly! We have a picture of our booth on our Home page, Pricing page and Photo Gallery page of our website.
6. How much time is needed to set up the photo booth?
Generally, we arrive between 45 minutes to 1 hour prior to the start time for set up. There is no additional charge for setting up and break down.
7. Do you provide props?
Yes. Adults and children love our props. We include them in all packages. They are fun, fun, fun and above all ……….CLEAN!!!
8. Can we use our own props?
Absolutely! A lot of people have their own ideas for props and you are more than welcome to bring and use whatever you’d like. The more the better.
9. Do you accept credit cards?
Yes. We accept VISA, Master Card, Discover and American Express.
10. Do you carry liability insurance?
Although we have never had a property damage issue. Yes. We are fully insured.
11. How far do you travel?
We cover ALL of Connecticut and Rhode Island. Travel is included in ALL packages.
12. Do you have frames for the photo strips?
Yes. We have four options. Feel free to call and ask about these. They make great favors for your guests.
13. Can we upload the pictures online?
Yes, photos can be directly sent to your email. Ask us how this works.
14. Why are your prices much lower than your competitors?
I feel most photo booth companies are way overpriced. I also host every event which keeps costs down by not having to hire attendants. I am very hands on and big on providing superior customer service. With larger events, my fiance’ accompanies me to help keep things running smoothly.
15. What is so special about your photo booth?
Our booth is designed to be very attractive, efficient, and uses high quality, professional photographic materials and equipment. Be careful of competitors that use “the mall and or boardwalk style 2 seat booths” or a so-called booth using a couple of poles holding up curtains with a computer sitting on a table. Believe me I have seen them all. Our soft-sided booth accommodates up to 10 or more people comfortably giving a much more fun photo booth experience.
16. How much of a deposit do you require to reserve a photo booth?
Good question. Just a minimum of $50.00 to save your date. You can choose to pay any amount above that if you want to. We accept credit cards over the phone.
17. Do you provide us with a contract?
Yes. Once I gather all of your important details, I will provide you with 2 signed copies of a contract outlining everything that was discussed. Sign one, keep one for your records and simply send me the signed contract back in the self-addressed stamped envelope that I provide. If a deposit hasn’t been paid, also include it with the signed contract.
18. What happens after we reserve a photo booth?
Just sit back and relax. We look forward to your special event and provide you and your guests with a fun, professional, photo booth experience.